Today we’d like to introduce you to Tiffany Lor.
Hi Tiffany, so excited to have you with us today. What can you tell us about your story?
I didn’t grow up imagining I’d work in government or communications, but I’ve always been drawn to helping people understand what’s going on around them. I actually got my first real experience in communication through broadcast journalism. I worked as a news anchor at KMMO, covering local government across seven different counties. That taught me early on how important clear, accurate information is for a community.
Even before that, I’ve always loved creating content. Storytelling, visuals, social media — all of it came naturally to me. So when the opportunity came to transition into government communications, it felt like the perfect blend of what I enjoy and what I’m good at.
I’ve always been someone who can take information and turn it into something people want to read or watch, and that’s become a big part of what I do today. Government isn’t always easy to understand, and if I can make it feel a little more approachable, then I’ve done my job.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
I wouldn’t say it’s been a perfectly smooth road. Like most people, I’ve had to learn a lot the hard way. Government communication isn’t always easy. You’re balancing accuracy, timing, transparency, and public expectations all at once. There are days when you’re trying to share important information, and people misunderstand it, or emotions run high, or you’re stretched thin trying to manage multiple projects at once.
One of my biggest struggles was learning how to handle the pressure that comes with being ‘the communicator.’ When something happens, people look to you for answers right away. It took time to build confidence, trust my judgment, and not take every criticism personally.
Another challenge was simply growing into the role. I learned by doing, networking, making mistakes, adjusting, and continuously improving.
Appreciate you sharing that. What else should we know about what you do?
In my role, I lead internal/external communication, media relations, and social media, which really means I’m responsible for how our community receives information. I translate city projects, updates, and public services into clear, accessible messages that people can actually understand. I try to bring clarity and connection to everything I do.
What I’m most proud of is helping residents feel more involved and informed. When someone says, ‘I didn’t know that until you posted it,’ or ‘Thanks for explaining that,’ it reminds me why this work matters. Social media might seem simple, but it’s often the first place people go for answers (and I take that responsibility seriously).
Any big plans?
Looking ahead, my goals are pretty straightforward. I want to keep sharpening my skills and expanding the way we communicate with our community. Social media and government communication change fast, and I want to stay ahead of that…. learning new tools, new formats, and new ways to meet people where they are.
As for the city itself, the growth is honestly what motivates me. When you’re in a place that’s adding new neighborhoods, new families, new businesses, and new projects, you realize how important good communication is. I’m looking forward to helping the city tell its story in a way that feels transparent and human.
Contact Info:
- LinkedIn: https://www.linkedin.com/in/tiffanyklor
