Today we’d like to introduce you to Kyle Spencer.
Hi Kyle, we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today?
I was the kid who could never afford a dirt bike or a four-wheeler. Motors, speed, racing, fixing things—those things fascinated me growing up, but they felt just out of reach. I watched from the sidelines, learned how things worked, and dreamed quietly. In fact, I didn’t own my first bike until 2019—the same year my wife, Maegan, and I acquired Dell’s Powersports.
Owning a dealership was never part of some master plan. I didn’t grow up assuming I’d own a business, much less one rooted in powersports. What was always there was a strong work ethic, a curiosity for how systems work, and a deep respect for people who build things the right way. When the opportunity to acquire Dell’s came along, it wasn’t flashy—it was familiar. Dell’s had been a cornerstone of our hometown since 1959. Maegan and I grew up right there. We were raising two sons. And when we stepped back and looked at the opportunity, it felt less like a business decision and more like stewardship. God was clearly in the details.
We acquired the business in 2019 and immediately learned that ownership doesn’t mean comfort—it means responsibility. There were long days, hard lessons, and moments where growth required uncomfortable decisions. But we believed that if we focused on doing things with integrity—treating employees well, serving customers honestly, and building systems that would last—the business would follow.
In 2021, we took a leap of faith and opened a brand-new, 22,000-square-foot facility built from the ground up. Every detail was intentional. A drive-through service department designed for efficiency and respect for customers’ time. Durable concrete floors made for real work. A dedicated wash bay. Clean lines, thoughtful colors, and a central sales tower that made the building feel welcoming, not overwhelming. We wanted a dealership that reflected pride in craftsmanship—not just horsepower.
Sitting just off I-70, with more than 94,000 cars passing by each day, the location gave us visibility—but visibility alone doesn’t build trust. That comes from consistency. In 2022, we expanded again by opening a state-of-the-art Honda Powerhouse directly behind Dell’s, giving Honda its own dedicated home and allowing us to better serve families, first-time riders, and long-time enthusiasts alike.
But what most people don’t see is what happens behind the scenes. We’ve invested heavily in training, leadership development, and technology—building systems that allow our team to thrive and our customers to feel heard. We’ve embraced automation, data, and process improvement not to replace people, but to free them up to do what matters most. My passion today isn’t just powersports—it’s helping businesses, teams, and leaders operate with clarity and purpose.
Faith and family remain at the center of everything we do. Our sons are growing up watching what it looks like to work hard, take risks, own mistakes, and treat people with respect. I believe business is one of the greatest tools for impact when it’s done right—when profit and principles aren’t at odds.
The irony isn’t lost on me that the kid who once couldn’t afford to ride now helps thousands of others experience that same joy. If my story resonates, I hope it’s for this reason: you don’t need a perfect starting point to build something meaningful. You need faith, grit, humility, and the willingness to keep showing up—especially when the outcome isn’t guaranteed.
Sometimes the dream isn’t what you imagined as a kid. Sometimes it’s better.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
The road hasn’t been smooth—and it was never meant to be. Every challenge brought growth, perspective, and lessons we couldn’t have learned any other way. Powersports lives in a unique space: it’s often a want, not a need, which means economic shifts hit differently year to year. We’ve navigated changing markets, uncertainty, and the constant reality of building and rebuilding teams as people grow, move on, or find their next chapter.
None of that is easy. But it’s been worth it.
There were seasons where progress felt slow and the weight of leadership felt heavy. In those moments, I learned that ownership isn’t about control—it’s about perseverance and trust. Today, the business is strong, but more importantly, the team is strong. The people we have in place now are exactly what I prayed for as an owner.
Dell’s is thriving—not because of one person, building, or decision—but because of the people who show up every day and believe in what we’re building. And above all, because God has remained faithful through every high and low.
Appreciate you sharing that. What else should we know about what you do?
At the core, my work is about building things that last—businesses, teams, and systems that serve people well. I own and operate Dell’s Powersports and Dell’s Honda Powerhouse in Grain Valley, and while we sell and service motorcycles, ATVs, UTVs, and power equipment, what we really specialize in is experience and execution.
Over the years, I’ve become known for being highly detail-oriented and process-driven. I care deeply about how things work behind the scenes—service flow, training, customer communication, and leadership development. I believe that when systems are built correctly, people are freed up to do their best work. That mindset has shaped everything from how our service department runs to how we invest in technology and automation to better serve our customers.
What I’m most proud of isn’t the buildings or the growth—it’s the team. We’ve worked intentionally to create a culture where people are respected, trained, and given room to grow. Seeing employees step into leadership, take ownership of their roles, and build stable careers is incredibly meaningful to me. That kind of growth doesn’t happen by accident—it happens when you lead with clarity, consistency, and care.
What sets us apart is that we don’t chase shortcuts. We focus on long-term thinking, disciplined execution, and doing the right thing even when it’s harder. Faith plays a central role in that approach. It shapes how I view leadership, responsibility, and stewardship. I believe business is one of the most powerful platforms for impact when it’s run with integrity.
At the end of the day, I’m proud that Dell’s has become more than a dealership. It’s a place people trust—with their machines, their time, and often their first experience in powersports. For me, that trust is the real measure of success.
Can you tell us more about what you were like growing up?
Growing up, I was curious, observant, and quietly driven. I wasn’t the loudest person in the room, but I paid attention—especially to how things worked. I’ve always been mechanically minded and detail-oriented. If something was broken, I wanted to understand why. If something worked well, I wanted to know how it was built and how it could be improved.
My interests naturally followed that curiosity. Motors, speed, racing, and fixing things pulled me in early, even when I couldn’t afford to participate the way others could. That limitation didn’t kill the interest—it sharpened it. I learned by watching, asking questions, and figuring things out on my own. Over time, that same mindset expanded beyond machines into systems, leadership, and business.
Personality-wise, I’ve always been steady and disciplined, with a strong sense of responsibility. Once I commit to something, I take ownership of it fully. I care deeply about doing things the right way—even when it’s slower or harder. Integrity matters to me, and so does consistency. I believe people should know what they’re getting when they work with you or depend on you.
Faith has also been a defining part of who I am. It’s shaped how I view success, leadership, and pressure. I don’t see achievement as something to chase for its own sake, but as something to steward well. That perspective has helped keep me grounded through both growth and hardship.
At the same time, family has always been central. I’ve always thought in terms of legacy—what kind of example I’m setting, what kind of environment I’m creating, and what lessons are being learned by the people closest to me. That mindset shows up in how I lead teams, build businesses, and make decisions.
If there’s a common thread, it’s this: I’ve always been more interested in building something meaningful than being seen. I care about durability—whether that’s in machines, systems, relationships, or values. And over time, that quiet consistency has become one of my greatest strengths.
Contact Info:
- Website: https://ww.Ridedells.com
- Instagram: https://www.instagram.com/dellspowersports/
- Facebook: @Dell’s Powersports @Dell’s Honda
