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Inspiring Conversations with Sarut Rosanbalm of Northpoint Asset Management

Today we’d like to introduce you to Sarut Rosanbalm. 

Hi Sarut, it’s an honor to have you on the platform. Thanks for taking the time to share your story with us – to start maybe you can share some of your backstories with our readers?
My parents and I are from Cambodia and we came into the states as refugees around the ending of the Vietnam war. I was only 2 months old when I came to America. I was born in Thailand in a refugee camp. My family was taken in by a missionary family. They helped my parents get acclimate to American culture. My dad ended up working at the church where the missionary group attended. He worked as a custodian for the church. We lived in a very rough part of Kansas City, MO and as a kid, I remember coming back to our apartment from picking my mom from work, and our apartment was broken into and everything was gone. After that, my parents worked so hard to find a better place for us and sacrificed a lot to find us a better place.  We moved out of the apartment and found a house off of 75th and Olive. It was a small 1 bedroom 1 bath house for all 4 of us. Life was really hard throughout my grade school years but we made the best of it. The summer before my freshman year of high school my parents were able to find a rent to own in Grandview, MO. I ended up getting a job at McDonald’s at 14 because I wanted to be independent.  I went into the job force right after high school working two serving jobs to get my own apartment at the age of 19. I  was living carelessly. Working and partying was all I knew between the ages of 19–23. I didn’t know what I wanted in life. One night I  had a near-death experience, I almost overdosed . I hit rock bottom and didn’t know where I was heading in life.  At 24, I was working at Applebee’s as a bartender/ assistant manager and realized I needed to get my life together somehow. I decided to take a chance on dating. I meant my future husband at work and life changed for the better!  We have 3 beautiful kids together and we’ve been together for 15yrs. After having my first child, I went into property management and started off as a leasing agent working for an apartment community. Between 2007 – 2016 I worked my way up to assistant manager then as a property manager of a large apartment community.  I decided after my third child I didn’t want to be stuck in an office anymore. In 2016 I decided to get my Real Estate license.

Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
There were definitely a lot of obstacles. I am a mother of 3 and starting my own business in real estate did not pay the bills my 1st year. I couldn’t get any clients to trust in me as a new agent in the field. I had to work two bartending night jobs to help pay bills. I worked during the day marketing and putting myself out there to build my client portfolio and to prove myself in the business and then go to the bar at night. There were days where I only saw my kids for an hour a day. I sacrificed a lot in the early stages of my career. I’ve spent so much money on classes, advertisement, and Realtor fees. My second year as an agent I was losing hope.  I then decided to look for a property manager position and quit real estate. While looking for the property manager position, I ran across an ad for a Real Estate Agent and Property Management position with Northpoint Asset Management. They are a national Brokerage company that specializes in property management and real estate transactions. This was absolutely perfect for me! I would work with different investors from across the country.

Thanks for sharing that. So, maybe next you can tell us a bit more about your business?
Northpoint Asset Management is a Real Estate Brokerage company. We specialize in Investment real estate sales and property management. What sets me apart from other real estate agents and property managers is that I have a big heart and I give people second chances when no one else will. I believe people do good by you when you do good by them. I had nothing growing up and lived in terrible living conditions and I want to help people get into well-kept and maintained rental properties and also help with purchasing their own homes. During the pandemic, I helped a lot of families with rental assistance and payment plans to help get caught up with rent. It’s hard enough that people are losing their jobs, I didn’t want them to lose their homes as well.  I’ve helped a lot of families in need . I work with their credit and income restrictions but also make sure my investors are happy with choosing me as their property manager/real estate agent. I manage their rental properties and help buy and sell properties for my investors. I’ve lived in Kansas City all my life and understand the ins and outs of this wonderful city. I felt like this was my calling all along.

What does success mean to you?
Success to me means not letting any obstacle that gets in my way keep me from achieving  the results that I want. I also believe that treating people well along the way is an important key to becoming successful.

Contact Info:

Photograph Credits
Savanna Nicole Photography

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1 Comment

  1. Susan Keo

    November 5, 2021 at 6:21 pm

    That’s my big sister! ♥️ I’m super proud of you! I love you and respect your hustle so much.. keep up the awesome work that you do for our community.. God bless you!

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