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Exploring Life & Business with Lainey Lake of Hearing and Balance Specialists

Today we’d like to introduce you to Lainey Lake.

Hi Lainey, please kick things off for us with an introduction to yourself and your story.
I had grown up in the Kansas City area and ever since I was young, I knew I wanted to be a health care provider in a private practice here in my hometown. I received my doctorate in Audiology, graduating from the University of Kansas Medical Center in 2013. I started Hearing and Balance Specialists of Kansas City with my business partners, Sam Bittel and Laura Flowers, in April 2017 to provide a one of a kind specialty audiology clinic at the the highest quality of service to all of our patients. We specialize in hearing loss, hearing aids, tinnitus, vestibular,​vestibular rehabilitation, concussion,​speech pathology, and auditory processing services. My specific specialty is in hearing loss, hearing aids, and auditory processing services. I enjoy the ability to see all ages and improve people’s lives through better hearing and/or rehabilitation.

We are opening an Overland Park office location in October 2021.

Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
We started our practice from nothing. We opened our doors with no patients and built our way up to where we are today. Before we opened, we as providers were answering the telephone in our homes to schedule patients.

Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
Hearing and Balance specialists offer comprehensive audiological care for a better quality of life. Our patient-centered approach allows us to focus on your needs. We are specialists in the diagnosis and treatment of hearing loss, dizziness and imbalance, tinnitus and sound sensitivity, auditory processing disorders, and dizziness following a concussion. Because our focus is entirely on our patient’s unique needs, coming to Hearing & Balance Specialists of Kansas City means you will experience patient care that is specific to you, with exceptional follow-up that ensures your hearing and balance needs are being met.

Hearing & Balance Specialists of Kansas City makes patient satisfaction our primary goal. We are a local, independent, community-oriented practice. Serving our patients with a strong patient-provider relationship based on honesty, integrity, and values is what we strive for, and we feel that this is the best approach to making sure our patients do not miss any of the precious moments of your life.

We’re always looking for the lessons that can be learned in any situation, including tragic ones like the Covid-19 crisis. Are there any lessons you’ve learned that you can share?
Our patients need us… and we need them! Our patients are wonderful and flexible.

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