Today we’d like to introduce you to Megan Feighny.
Hi Megan, thanks for joining us today. We’d love for you to start by introducing yourself.
I actually started my career in primary care at a mental health facility, and I truly loved that job. Unfortunately, the business model just wasn’t financially sustainable, and the primary care side ultimately ended up closing.
At the time, my husband was working as a CRNA with some pretty wild hours, so with our family, I needed to be the one with a more predictable schedule. I transitioned into doing telemedicine contract work, which gave me that flexibility, but I also found myself thinking more and more about aesthetics.
I had previously worked at a med spa when we lived in Lincoln, Nebraska, and I really loved the work. Coming back into aesthetics was honestly a little intimidating, though. I knew enough to know how much there was to know, so before jumping back in, I did a lot of refresher training and education.
Once I started, I pretty much never stopped learning. I’m constantly taking trainings, reading, researching, and finding new ways to improve what I do. Aesthetics is one of those fields where there is always something new to learn, and I think that’s part of what keeps me so interested in it.
Now, I genuinely love what I do. I joke that I live, breathe, and eat aesthetics—which can definitely be exhausting at times—but it’s also incredibly rewarding and fun. I get to combine medicine, creativity, problem-solving, and relationships with my patients, and somehow I ended up building a career that feels very “me.”
I’m sure it wasn’t obstacle-free, but would you say the journey has been fairly smooth so far?
Honestly, the growth itself has been pretty organic. People started coming in slowly, then they came back, told their friends, and it just kept growing from there. I didn’t have some huge overnight success story — it was much more of a steady “one person tells another person” kind of thing, which I actually really love.
The biggest challenge has probably been learning how to set boundaries as a recovering people pleaser. Early on, I definitely said yes too much, bent rules I probably shouldn’t have, and learned the difference between being accommodating and making my own life unnecessarily difficult.
I’m much better about it now, although I’ll admit most of those boundaries were learned the hard way. There have been a few situations where I walked away thinking, “Well… we won’t be doing THAT again.” But every one of those moments taught me something and helped me figure out how I want to run my business.
Sometimes I joke that maybe I’ve just gotten a little meaner with age, but really I’ve realized they’re just normal, healthy adult boundaries. Apparently you can be kind, care about people, give great service, and still say no. Who knew?
Overall, it hasn’t felt like a particularly rocky road, but there have definitely been some potholes — and most of them taught me something I probably needed to learn anyway.
As you know, we’re big fans of Head & Heart Health and Wellness. For our readers who might not be as familiar what can you tell them about the brand?
Head & Heart Health and Wellness is really built around the idea that aesthetic care should feel personal, thoughtful, and not overly intimidating. I never wanted it to feel like a place where you walk in and immediately feel like someone is trying to sell you a whole new face. My goal has always been for people to leave looking refreshed, like themselves, and ideally have everyone around them say, “You look amazing,” without being able to put their finger on why.
Aesthetically, I specialize in natural, preventative, and regenerative treatments. I love neurotoxin, collagen-stimulating treatments, facial balancing, and treatments that improve skin quality over time. I’m much more interested in helping someone age well than chasing every trend that pops up on social media. If a treatment doesn’t make sense for someone, I’m very comfortable telling them that too.
Education is a huge part of the way I practice. I want people to understand what they’re doing, why they’re doing it, what the realistic outcome is, and what their other options are before they ever commit to a treatment. I’m probably incapable of giving a short explanation at this point, so anyone who comes in for a consultation should expect a little science lesson along with it.
What probably sets us apart most is the relationship side of the business. I want people to feel like they’re coming to see someone they trust, not like they’re being shuffled through an appointment. The office is relaxed, there’s usually a lot of laughing, and I want it to feel more like you left a friend’s house than a medical office—just with better skincare and occasionally a needle involved.
I’m also really passionate about skin quality and regenerative treatments. I love treatments that create gradual, natural improvement and help support what the body is already capable of doing rather than always relying on an instant fix.
Brand-wise, I’m probably most proud that Head & Heart has grown without feeling like it had to become something overly polished or impersonal. It still feels very much like me. It’s science-backed and professional, but it can also be playful, honest, and occasionally a little inappropriate in the best way.
At the end of the day, I want people to know that we’re not trying to make everyone look the same. The goal is to help people feel confident, take care of themselves, and make educated decisions about what actually makes sense for them. And sometimes the best treatment plan is also knowing when to leave something alone.
Can you talk to us a bit about the role of luck?
I think luck has played a pretty funny role in my career because some of the things that felt like bad luck at the time ended up being really good for me.
When the primary care practice I loved closed, I definitely didn’t see that as a lucky break. It forced me to figure out what was next at a time when I also needed a career that worked with our family and my husband’s unpredictable schedule. Looking back, though, that was probably the push I needed to find my way back into aesthetics. I’m not sure I would have taken the leap otherwise.
On the good-luck side, I’ve been incredibly fortunate with how organically the business has grown. I didn’t open the doors and suddenly have a packed schedule. It was one patient, then that patient came back and brought a friend, and then that friend told someone else. There’s definitely some luck involved in finding the right people who trust you enough to keep coming back and recommend you to the people they care about.
That being said, I think luck gets you an opportunity, but you still have to do something with it. I’ve put a ridiculous amount of time into education, training, and becoming better at what I do. So I’d probably describe my career as a combination of good luck, bad luck that eventually turned into good luck, a lot of hard work, and occasionally just saying, “Well, I guess this is what we’re doing now,” and figuring it out as I go.
Contact Info:
- Website: https://www.headandhearthealth.com
- Instagram: https://www.instagram.com/headandheartks
- Facebook: https://www.facebook.com/headandheartks
