Today we’d like to introduce you to Chris Jensen.
Hi Chris, we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today?
I was a Tool and die maker / machinist for 10 years in the 90’s to the early 2000’s, Needed a change so I was hired as a millwright, service technician for a machine tool repair company for 13 years. While I was working there they paid for college so I took night classes for 5 years in industrial electrical, hydraulics, pneumatics, machine tool technology, electronics, print reading, along with the basics. I decided to go it on my own in 2017.
So now I have about 80 to 120 customers in 4 states. I also service several large school districts in the K.C. area. Most of what I do is for industry, manufactures, utility companies, machine shops and even individuals from time to time. I represent a few tool companies as the service center for the 4 state area. There isn’t much in the machine arena that I won’t attempt, If I can’t fix it I will find someone who can. I’m a one man show with other expert tech’s that I bring in when needed.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Not a smooth road, but not a hard one. After setting up a company you still have to get insurance, bookkeeping, invoicing and software and a website put in place. Advertising isn’t and issue once you have your name out there. Communications and customer service are key as well as a professional appearance.
Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
I work for myself so I can control my time. I try to get customers taken care of ASAP usually with in a few days. Every call I get is someone’s emergency when they depend on there equipment to run their business. I sometimes drive 1000 miles or more in a week on the road.
With 21 years in the repair industry and 10 years as a machinist there isn’t much I haven’t seen. Some of the services I offer may only have 30-40 people in the United States that can or will do it onsite. I sometimes drive 1000 miles or more in a week. I make repairs on machine tools ,CNC’s , spindles, hydraulics, conveyors, lathes, shears, press brakes and milling machines. I also make the parts that can’t be bought.
I also move machines from 1-2 or a complete shop.
I’ve have designed and made complete production machines for companies based on unique needs.
What would you say have been one of the most important lessons you’ve learned?
Work hard, stay honest, don’t quit when you are tired quit when you are done. The customer is normally right, but not always. Stick to what you know, but take on challenges that scare you. Never lie and you don’t have to remember what you said.
Contact Info:
- Website: MIRKC.COM
